PRIVACY POLICY

1. INTRODUCTION

This Privacy Policy explains how we collect, use, store, and protect user information when you use our mobile application and related services.

By using the app, you agree to the collection and use of information in accordance with this Privacy Policy.

2. INFORMATION WE COLLECT

We collect information only when voluntarily provided by users.

2.1 Account Information

When users create an account or log in, we may collect:

We do not collect anonymous personal information without user interaction.

2.2 Automatically Collected Information

To maintain security and improve performance, we may collect limited technical information such as:

This data does not personally identify users.

2.3 Permissions

The app does not access Contacts, Photos, Camera, Microphone, or Location unless explicitly required for a feature and approved by the user through device permission settings.

3. HOW WE USE INFORMATION

We use collected information strictly to:

We do not use personal data for unlawful profiling or hidden tracking.

4. DATA COLLECTION PRINCIPLE

5. DATA SHARING & SELLING POLICY

We do NOT sell, rent, trade, or share personal data for third-party marketing. User information remains under our control and is stored securely.

We may share limited data only when required by law, to comply with legal processes, or to protect our legal rights.

6. THIRD-PARTY SERVICES

The app may use trusted third-party services such as cloud hosting providers, analytics services, crash reporting tools, and payment processors. These services process data strictly for operational purposes and are bound by data protection agreements.

7. DATA STORAGE & SECURITY

We implement industry-standard safeguards including encryption, secure servers, access controls, and authentication mechanisms. Only authorised personnel can access user data.

8. DATA RETENTION

We retain personal information as long as the user account remains active, as necessary to provide services, or as required by applicable law.

9. ACCOUNT DELETION & DATA REMOVAL

Users may request account deletion, correction of personal data, or removal of stored information via in-app settings or our official support email.

10. LEGAL BASIS FOR PROCESSING

We process data based on user consent, contractual necessity, legal obligations, and legitimate interests. Users may withdraw consent at any time.

11. CHILDREN’S PRIVACY

Our app does not knowingly collect personal data from children under 13 without parental consent. If such data is identified, it will be deleted promptly.

12. INTERNATIONAL DATA TRANSFERS

User data may be stored or processed in countries outside the user's country of residence with appropriate safeguards in place.

13. DATA BREACH RESPONSE

In the event of a data breach, immediate corrective action will be taken, and users/authorities will be notified where required by law.

14. ADVERTISING & TRACKING

If the app includes advertising, users will be informed and required permissions will be obtained. No personal data will be sold for advertising purposes.

15. USER RIGHTS

Depending on local laws (GDPR, CCPA, etc.), users may have the right to access, correct, delete, or restrict processing of their personal data.

16. COMPLIANCE STATEMENT

This Privacy Policy is designed to comply with Google Play Developer Program Policies, Apple App Store Review Guidelines, GDPR, CCPA, and Indian IT Rules.

17. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Users will be notified of significant changes through app updates or website notifications.

18. CONTACT INFORMATION

For questions regarding this Privacy Policy or data requests, contact:

Email: contact@pinkspan.in